Shipping Policy

We ship from Halifax, Nova Scotia, to Canada and the United States. Physical orders include tracking, and all applicable duties on US orders are prepaid.

Processing time

Orders are typically prepared and shipped within 1–2 business days of purchase, excluding weekends and holidays.

If a product is available for preorder or requires a different processing time, this will be stated on its product page.

Processing time is separate from the delivery estimates below.

Shipping rates and estimated delivery

All rates and thresholds below are in Canadian dollars.

Destination	Standard shipping	Estimated delivery after dispatch
Canada	CA$9	3–10 business days
United States	CA$10	5–12 business days

Standard shipping is free on orders over CA$100 to Canada and the United States.

Priority shipping options and rates, where available, are displayed at checkout. Priority shipping does not shorten our processing time.

Delivery times are estimates, not guarantees. Carrier disruptions, weather, holidays or customs processing may cause delays.

Tracking your order

Once your order ships, you’ll receive a shipping confirmation email with your tracking information. Tracking updates may take some time to appear after the carrier receives your package.

If you haven’t received your shipping confirmation, check your spam folder or contact hello@curatedforyou.ca with your order number.

US duties

All applicable duties on orders shipped to the United States are prepaid by Curated For You Gifts. You should not receive an additional duty charge upon delivery.

If a carrier requests a duty payment, please contact hello@curatedforyou.ca before paying so we can help resolve it.

Local pickup

Local pickup is available in Oakfield, Nova Scotia, near Halifax Stanfield International Airport.

Select local pickup at checkout when available. We’ll send pickup instructions when your order is ready. Please wait for confirmation before coming to collect it.

Shipping addresses

Please check your shipping address carefully before placing your order.

If you notice an error, contact us as soon as possible at hello@curatedforyou.ca. We’ll do our best to update the address before your order ships, but changes may not be possible once it is with the carrier.

If a package is returned because of an incorrect or incomplete address, we’ll contact you to arrange the next steps. Additional shipping charges may apply to resend it.

Delayed, missing or damaged orders

If your order is past its estimated delivery window, appears to be missing or arrives damaged, email hello@curatedforyou.ca with your order number.

For damaged orders, please include photos of the item and packaging where possible. We’ll help investigate with the carrier and arrange an appropriate resolution.

For return and refund information, please see our Returns & Refunds Policy.

Digital products

Digital downloads and printables are delivered electronically. No physical item is shipped, and shipping charges do not apply.

Please check the product description for delivery details and any software or account requirements. If you have trouble accessing your files, contact hello@curatedforyou.ca.

Questions?

For questions about shipping or your order, email hello@curatedforyou.ca.