We ship across Canada and the United States from Halifax, Nova Scotia, using tracked carriers such as Canada Post, UPS and FedEx.
Any applicable import duties on US orders are prepaid, so customers won’t receive unexpected duty charges upon delivery.

Yes. Local delivery is available in select areas within the Halifax Regional Municipality. If your address is eligible, the local delivery option and applicable cost will appear at checkout.

Most orders are prepared within 1 to 3 business days. Personalized and custom products may require additional time, which will be noted on the product page.
Estimated delivery dates are shown at checkout.

Once your order ships, you’ll receive a confirmation email containing your tracking number and a link to follow the delivery.

Personalization options are listed on each eligible product page. If you would like a change that is not shown, please send us a message before ordering and we’ll let you know whether it is possible.

Reach out to hello@curatedforyou.ca immediately. We'll make every effort to change the address information as long as your order has not yet been shipped.

Please place a separate order for each delivery address. This allows every package to receive the correct shipping information and tracking number.

Your download instructions will be sent to you by email right after your purchase. Digital listings don’t include a physical item. If you don’t see the email in your inbox, please check your spam or promotions folder, and feel free to reach out to us at hello@curatedforyou.ca if you still need help.

Ready-to-print PDF files can be opened using a standard PDF reader. Products that include an editable Canva template require a free Canva account. You do not need Canva Pro.

Yes. You may print your purchase more than once for your own personal use. Files and templates may not be shared, resold, redistributed or used to create products for resale.

Because digital products are available immediately after purchase, they are not eligible for returns or refunds. If you experience a problem with your files, please contact us and we’ll be happy to help.

Email us at hello@curatedforyou.ca with your order number and a description of the issue. Screenshots are always helpful, and we’ll work with you to get everything working.

We hope you love your order, but if something isn’t quite right, please contact us at hello@curatedforyou.ca within 10 days of receiving it.

To be eligible for a return, the item must be unused and in its original condition and packaging. Once your return is approved, we’ll send you a return shipping label along with instructions for sending it back. Please contact us before returning your order so we can help you through the process.

Because some products are created especially for you, personalized and custom items are not eligible for return. Digital downloads, sale items and gift cards are also final sale. If any item arrives damaged, defective or incorrect, please reach out so we can make it right.

Once we receive and inspect your return, we’ll email you with an update. Approved refunds will be issued to your original payment method. Your bank or credit card provider may need a few additional days to process the refund.

Please email hello@curatedforyou.ca with your order number and a few photos of the item and packaging. We’ll review everything and help with a replacement or refund.